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Delivery Terms & Conditions

Delivery & Self Collection Options:

Gazebo World offers a nation-wide delivery and self-collection service. Most Gauteng and Pretoria orders will be delivered by our Gazebo World delivery van while orders outside of Gauteng will be delivered by Courier It.

Gauteng & Pretoria Delivery Charges:

Orders within a 40km radius from our factory in Midrand: R495 ex vat [Single destination delivery]

Orders with a delivery address greater than a 40km radius from our factory will be quoted on prior to commencement of order. You are more than welcome to collect your order yourself or if you have an account with a Courier company, send them to collect.

ORDER FOR CLIENT’s OWN COURIER COLLECTION

Upon booking your courier to collect order/s please advise us of the following:

Courier Company Name with the Copy of the On-Line Waybill booking

Orders will NOT be released to Couriers Companies arriving without the relevant information.

Couriers are to supply a copy of the Completed waybill (not a blank waybill for us to complete)

Please ensure your Courier is given the Account Name & Invoice Number that we supply you upon completion of the order

Collection from Gazebo World (Unit 18, Savannah Park, 272, 16th Road, Midrand, Johannesburg / Tel: 011 312-9732)

Complete Details of the Delivery address that the products are to be sent to.

All courier collection details are to be sent to your Sales Agent and to sharon@gazeboworld.co.za, in order release the despatch without delay!

Courier arriving with NO WAYBILL = NO DESPATCH / RELEASE OF GOODS!

Orders Outside Gauteng & Pretoria:

Orders with delivery addresses outside of Gauteng will be quoted on an order for order basis. These orders will be delivered by Courier It. If you have an account with a specific courier and would rather arrange collection from us, then please supply the relevant information as stated above.

Garden Route [George] Orders:

Orders received within the Garden Route for collection from our George branch will be quoted a courier fee to get those orders from Jhb to George. The George branch only receives deliveries twice a month, please take note of this with regards to urgent orders. Alternatively, you may arrange your own collection from our factory in Jhb. In that case, please follow the guidelines as stated above with regards to Own Collection.

Orders with multiple delivery addresses / batches:

Please note, we unfortunately do not process orders with multiple delivery address or batches.

We will gladly despatch your order to a Single-Destination.

Splitting of Bulk Orders to be couriered to different regions / individual clients will NOT be undertaken on your behalf.

In this case, please arrange with your own courier. Please make sure to supply us with the following information: Courier name, Invoice or quote number, date and estimated time of collection and completed waybill for each batch or destination. We will label each batch accordingly for your couriers. 

When will I receive my order?

Production time per order is roughly 5 to 10 working days after final artwork proofs approval and receipt of payment. If your delivery address is within a 40km radius from our factory in Midrand we will deliver your order usually a day or two after it has been completed.

If you are situated Outside Gauteng, an additional 2 to 4 days courier transit time is needed depending on your delivery address. If delivery is required sooner than this an overnight courier charge can be quoted prior to shipping. This additional charge needs to be settled prior to shipping.

Production Times, Terms & Conditions:

Our standard production time per order is between 5 and 10 working days from artwork approval and 60% deposit payment received if you do not have a 30-day account with us.

Rush Orders:

Orders required for completion in less than 5 working days might be deemed rush. A rush order surcharge of between 20% and 40% may apply depending on size of order and actual completion date required. If a rush order needs to be couriered an additional overnight delivery cost will apply. The overnight courier quote will be communicated to you prior to dispatch of order.

RUSH Orders are due for Full Payment upon Order Confirmation & *Print Ready Artwork* Received.

Print-Ready Artwork to be supplied on GW product Templates.

No proofs will be sent for your sign-off.

Artwork will be printed as received in the *Print-Ready* format.

GW will NOT be held responsible for any spelling errors, colour errors, pixelation, etc!

If Print-Ready artwork is not received, and our Design Team is Required to undertake the RUSH ORDER Artwork Layout & Design on your behalf, then the Artwork Layout & Design Fee of the Std R550-00 will be doubled to the price of R1 100-00.

If the Design Studio Undertakes the artwork, a comprehensive & detailed Directive must be supplied with the logos, images & info supplied in the Formats required.

Only 1 proof will be supplied for urgent & immediate sign-off.

If further edits are required, then a R350-00 edit fee will be applicable.

Depending on the time-lapse, this will have an effect on the required order Deadline.

PLEASE NOTE: This will add at least 1 additional day to the Rush-Order Lead-Time.

RUSH ORDERS WILL ONLY PROCEED ONCE PAID IN FULL, ARTWORK RECEIVED & if the Case, THE GW STUDIO artwork approved.