Gazebo World

High Quality Branded Gazebos And Supplementary Branding Displays

Phone Number

010 002 2701

Email Address

quotes@gazeboworld.co.za

Location:

Johannesburg

Facebook Instagram

Terms & Conditions

 

Gazebo World (Pty) Ltd Terms and Conditions:

 

  1. A 60% deposit is payable on acceptance of this quote and prior to production can commence. Proof of balance payment is required prior to collection of your vehicle – strictly COD.
  2. Design fee is required based on complexity and type of design needed.
  3. Lead time for production is approximately 7- 10 working days subject to final artwork sign off, stock availability and receipt of the 60% deposit.
  4. This quote is valid for 7 days from the date shown on this quote.
  1. Gazebo World (Pty) Ltd cannot be held liable for any damage caused to a person or people (including personal injury, death, or illness) through the products supplied, to the extent permitted by law. The customer assumes all risks associated with the use, installation, and maintenance of the products and indemnifies Gazebo World (Pty) Ltd against any related claims.

 

WARRANTY The Gazebo World range of products is warranted against any defects that could be attributed to our assembly or manufacturing processes, this applies only to our non-wearable materials for a period of 5 years from the date of initial purchase. Our warranty excludes faults and failures caused by improper use and abuse, fair wear and tear, or failure to follow instructions regarding care and maintenance & erection.

Weather Damage Exclusion: Gazebo World (Pty) Ltd is not liable to repair, replace, or warrant gazebos damaged or broken due to weather conditions, including wind, storms, hail, rain, extreme sun, or any environmental factors. Customers must properly secure and store gazebos during adverse weather; failure to do so voids any related warranty claims.

 

Below are the requirements to book a service or warranty repair for Display Hardware.

  • Proof of purchase will be required.
  • The goods must have been purchased directly from Gazebo World
  • The item to be repaired must include all broken or damaged parts
  • Repairs out of Warranty – Parts and Labour will be quoted for on delivery of goods after inspection.
  • The goods for repair must be delivered/couriered to Gazebo World in Johannesburg.
  • Once repaired the items would need to be collected at the same address.

As a member of the Consumer Goods Council of South Africa we reserve the right, according to the CPA to inspect the product to ascertain whether the damage to the product is caused by use or normal wear and tear or if it is a production fault.

Repair Service Available – Parts and Labour will be quoted for on delivery of goods for inspection. Should you require any additional parts or wish to book a repair please contact us at quotes@gazeboworld.co.za Quotations for all out of warranty repairs would need to be accepted in advance and paid for before any work will commence. Replacement parts are guaranteed only for products purchased within the last 5 years; for older items, parts may be unavailable and we will offer reasonable repair alternatives. Be sure to remove your prints when sending your frame for repairs, we will not be held responsible for missing or damaged prints. Please note that items left in our care are to be collected within 4 weeks of drop-off, whether repaired or not, unless agreed otherwise in written communication. We will not be held liable for misplaced items 4 weeks post drop-off.

 

Gazebo Rental Terms & Conditions

  1. Booking and Deposit Requirements
    • A non-refundable booking deposit (typically 50%–70% of the rental fee, as per the quote) is required to secure the rental date.
    • In addition, a refundable security/damage deposit (amount specified in the quote/invoice, e.g., equivalent to the replacement value or a fixed sum) must be paid in full prior to delivery/collection of the gazebo(s). This deposit is held as security against damage, loss, cleaning requirements, or any breach of these terms.
  2. Condition on Return
    • The customer must return the gazebo(s) in the same clean, undamaged condition as received (ordinary/fair wear and tear excepted).
    • The gazebo will be inspected upon return by Gazebo World (Pty) Ltd staff (or authorized representative) in the customer’s presence where possible. Photos/videos may be taken before and after rental for comparison.
  3. Damage, Loss, or Misuse
    • The customer is fully responsible for any loss, theft, damage, breakage, soiling, or structural issues to the gazebo(s) during the rental period, regardless of cause (except where proven to be solely due to manufacturing defect present at handover).
    • This includes (but is not limited to): tears, frame bending/breaking, fabric staining/damage, missing parts/hardware, improper anchoring leading to wind damage, water/mould damage from poor storage, or any other issues arising from misuse, negligence, or failure to follow setup/maintenance instructions.
    • Weather-related damage (as per earlier warranty exclusion) is not covered under rental warranty; customer must secure/dismantle the gazebo during adverse weather.
  4. Deposit Forfeiture / Deductions
    • If the gazebo is returned damaged, dirty (beyond normal use), incomplete, or late, Gazebo World (Pty) Ltd may deduct from the security/damage deposit the reasonable costs of:
      • Cleaning
      • Repairs or replacement parts
      • Full replacement value (if irreparable or lost)
      • Additional labour/transport fees
    • Deductions will be itemized with supporting evidence (e.g., photos, repair quotes, invoices) provided to the customer.
    • If the cost of rectification exceeds the security/damage deposit, the customer remains liable for the balance and must pay within [e.g., 7–14] days of notification.
    • The balance of the deposit (if any) will be refunded within [e.g., 14 working days] after inspection and finalization of any deductions.
    • In cases of severe damage or non-return, the full deposit may be forfeited, and further legal action may be taken to recover outstanding amounts.
  5. Customer Responsibilities
    • Follow all provided setup, anchoring, usage, and dismantling instructions (including wind limits and weather protections).
    • Ensure the gazebo is not used in conditions exceeding its design (e.g., high winds without proper securing).
    • Notify Gazebo World (Pty) Ltd immediately of any damage, issue, or accident during the rental period.
    • The customer indemnifies Gazebo World (Pty) Ltd against any claims arising from the use of the rented gazebo(s).
  6. Cancellation and Late Returns
    • Late returns will incur additional daily rental fees plus potential deposit deductions for extended liability.

Important Note: To the extent permitted by law (including the Consumer Protection Act 68 of 2008), Gazebo World (Pty) Ltd is not liable for any consequential losses, personal injury, or property damage arising from the rental/use of the gazebo(s). The customer assumes all risks associated with the rental and use.

 

Vehicle Branding:

  1. A 70% deposit is payable on acceptance of this quote and prior to production can commence. Proof of balance payment is required prior to collection of your vehicle – strictly COD.
  2. Design fee is required based on complexity and type of design needed.
  3. Lead time for production is approximately 7- 10 working days subject to final artwork sign off, stock availability and receipt of the 60% deposit.
  4. A call out fee of R2500-00 will be charged within a 50km radius of the Johannesburg, Durban and Cape Town CBD’s. Distances in excess of this will be charged at R5-90 per km. Accommodation will be for the clients account, if applicable.
  5. This quote is valid for 7 days from the date shown on this quote.
  6. Gazebo World (Pty) Ltd cannot be held liable for any damage caused to the vehicles during the application and removal of vinyl under the following circumstances: – If the vehicle has been re-sprayed due to an accident prior to the branding – If the vehicle is older than three years at the time of branding – If paint is lifting on any part of the vehicle or on colour coded plastic areas i.e. plastic bumpers, side beadings etc.
  7. Should a branding slot be missed a cancellation fee of R1500 will be applicable.
  8. Should any vehicle branding be cancelled by client 48 hours prior to the scheduled appointment, the client will be credited for the application fee. However, any production balance will be due in full.
  9. Should vehicle branding cancelled by client within 48 hours of the scheduled application date, the full balance owed as per the accepted quote will be due. If the vehicle is then rescheduled for a later application date, an additional application fee as per the accepted quote will be charged.
  10. All decals, materials and designs remain the property of Gazebo World (Pty) Ltd until paid for in full.
  11. There is a 7 day grace period from day of branding for a client to inform Gazebo World (Pty) Ltd of any vinyl lifting / movement / bubbling. Gazebo World (Pty) Ltd will schedule a convenient time for branding to be fixed. If Gazebo World (Pty) Ltd is not made aware of the vinyl movement, then the warranty falls away.

Please Note: All valuables should be removed from your vehicles as Gazebo World (Pty) Ltd cannot be held responsible for any loss of personal belongings. The vinyl has a 1 to 2 week settling period for the adhesive to reach its optimum strength with the vehicle surface. Slight movement of the vinyl or small bubbles on the vinyl after branding is normal and should settle over the 2 week period. Any application done at the customer’s site, please ensure full payment is received by Gazebo World (Pty) Ltd before the branding can be done.

Vehicle Branding Pro-rata Warranty

Pigmented or printed vinyl with UV film over laminate Gazebo World (Pty) Ltd warrants the branding of your vehicle for the following:

  • 3 years in terms of colour on the vertical surfaces, and 2 years on the horizontal surfaces
  • 3 years for vinyl adhesion

Printed vinyl with no UV film over laminate NB: Gazebo World (Pty) Ltd warrants the branding of your vehicle for the following:

  • 6 Months in terms of colour on the vertical surfaces, and 3 months on the horizontal surfaces
  • 3 years for vinyl adhesion

3M Basic Product Pro-rata Warranty. Pigmented vinyl with no UV film over laminate Gazebo World (Pty) Ltd warrants the branding of your vehicle for the following:

  • 3 years in terms of colour on the vertical surfaces, and 1 year on the horizontal surfaces
  • 3 years for vinyl adhesion

This is based on the following:

  • That Gazebo World (Pty) Ltd apply the branding to the vehicles
  • The vehicles are cleaned in accordance with Gazebo World (Pty) Ltd’s cleaning instructions below (Gazebo World (Pty) Ltd to supply cleaning instructions with each vehicle when branded)

Gazebo World (Pty) Ltd recommended cleaning instructions:

  • Normal hand car wash using a hose pipe.
  • Standard car shampoo not containing waxes or polishes.
  • Car sponges.
  • Chamois.
  • Mutton cloth

Avoid the following:

  • Machine car wash.
  • Power hoses.
  • Abrasive materials.
  • Waxes.
  • Polishes.
  • Chemicals.
  • No Strong Detergents.
  • Cleaning the vehicle with water only.
  • NB. No sunlight soap, Diamond Guard etc.

Vehicles need to be washed a minimum of once a week, commercial vehicles twice a week.

Gazebo World (Pty) Ltd can’t guarantee colour matching in the event of a repair to a vehicle. Zone 3-UV conditions NB: 2% fade per annum on all pigmented films.

Important warranty exclusion: Damages caused by weather conditions (including but not limited to wind, rain, hail, extreme sun exposure, storms, or any other environmental/weather-related factors) are not covered by the Gazebo World warranty.

On removal of vinyl Gazebo World (Pty) Ltd cannot take responsibility for any damage caused to paint work, should the car be older than 2 years at the time of branding, and subject to the following:

  • That Gazebo World (Pty) Ltd has stripped the vehicles (additional charge).
  • The vehicles must be accident free at the time of branding.

Gazebo World (Pty) Ltd can’t take responsibility for the paintwork on all plastic areas of the vehicle, as paint doesn’t adhere as well to plastic as opposed to metal i.e. bumpers, side mirrors, beading etc.

Gazebo World Tarp Pro-rata Warranty:

  • Full Digitally printed curtains: 2 year pro-rata warranty – On colour fastness and glazing.

Replacement pro-rata warranty if print or glaze failure occurs within first 3 months.

  • Traditional Line work curtains: (No Glaze) 1 year Pro-rata warranty on stencil work.
  • Traditional Line work curtains (Glaze) 1 year Pro-rata warranty on Stencil work & Glaze
  • Digital Line work curtains: 1 year Pro-rata warranty on Print & Glaze
  • Plain Pigmented curtains: 1 year pro-rata warranty on Workmanship & hardware.

Terms & Conditions:

  • Warranty is only on print fading and glaze failing.
  • Warranty only applies if Gazebo World approved substrates are used (Tarp PVC Substrates)
  • Warranty excludes all physical damage to the curtains as a result of impact damage, incorrect cleaning methods & materials or misuse of curtains.
  • All replacement warranty claims must be submitted in writing within the relevant warranty period with documentary proof of the reported claim. (Report & photographs etc.)
  • The curtains must be made available for inspection immediately as the claim is lodged.

 

Gazebo World (Pty) Ltd Production Timelines and Process

Lead time for production is approximately 10 working days subject to final artwork sign off, issue of purchase order, stock availability and receipt of the 70% deposit.

Vehicle photos are required before design sign offs can be started to confirm vehicle design templates. Once confirmed your vehicle will be booked into design for an estimated time of 5-7 working days provided on capacity to be completed.

Should there be further changes to design; an estimated time of 2 – 3 working days is required.

A Test Print is a colour and image quality check, will be signed off once by Head Office and will apply nationally to all printing, providing the colours and images do not change.

Once Gazebo World (Pty) Ltd have received final design sign off, the vehicle needs to be prepped to production; this is where the designer measures out the vinyl and sends all the details to the cutting machines and printing machines.

Before application ALL valuables should be removed from your vehicles as Gazebo World (Pty) Ltd cannot be held responsible for any loss of personal belongings.

Branding of the vehicle only takes 1 full working day unless otherwise arranged with client. It is advisable to collect your vehicle the following morning to allow the vinyl to settle for quality purposes.

Terms and Conditions: Please provide all company details i.e.: VAT Number, Address, Telephone Numbers, Vehicle Registration Numbers, Order Numbers if you do not use order numbers a name or anything we can use would be sufficient.

Please provide us with photographs of your vehicle, if we do not have your vehicle on file we will require photographs and measurements to be taken by Gazebo World (Pty) Ltd, either we can come to your premises at a call out of R2500.00 ex Vat within a 50Km radius.

All decals, materials and designs remain the property of Gazebo World (Pty) Ltd until paid in full.

Stripping of existing branding is not included in the quotation unless specified.

Gazebo World (Pty) Ltd cannot be held liable for any damage caused to the vehicles during application and removal of vinyl under the following circumstances:

  1. If the vehicle has been re-sprayed due to an accident prior to the branding (Please note if the vehicle has been panelbeated it needs 2 weeks to out gas before branding can commence)
  2. If the vehicle is older than 3 years at the time of branding
  3. If paint is lifting on any part of the vehicle
  4. On colour coded plastic areas i.e.: plastic bumpers, side beadings etc.
  5. Handles and side mirrors are not standardly branded and can be included if required; this is done without a Gazebo World (Pty) Ltd warranty.
  6. All valuables should be removed from your vehicles as Gazebo World (Pty) Ltd cannot be held responsible for any loss of personal belongings.
  7. Branding of Controvision and Lettering on windows is at clients own risk.
  8. Controvision has a 6 months warranty due to the fact that it cannot be varnished.
  9. Please note that you can insure your branding through your insurance company.
  10. The vinyl has a 1 to 2 week settling period for the adhesive to reach its optimum strength with the vehicle surface. Slight movement of the vinyl or small bubbles on the vinyl after branding are normal and will settle over a 2 week period.

 

WARRANTY The Gazebo World range of products is warranted against any defects that could be attributed to our assembly or manufacturing processes, this applies only to our non-wearable materials for a period of 5 years from the date of initial purchase. Our warranty excludes faults and failures caused by improper use and abuse, fair wear and tear, or failure to follow instructions regarding care and maintenance & erection.

Below are the requirements to book a service or warranty repair for Display Hardware.

  • Proof of purchase will be required.
  • The goods must have been purchased directly from Gazebo World
  • The item to be repaired must include all broken or damaged parts
  • Repairs out of Warranty – Parts and Labour will be quoted for on delivery of goods after inspection.
  • The goods for repair must be delivered/couriered to Gazebo World in Johannesburg or Printbase Textiles in Cape Town.
  • Once repaired the items would need to be collected at the same address.

 

As a member of the Consumer Goods Council of South Africa we reserve the right, according to the CPA to inspect the product to ascertain whether the damage to the product is caused by use or normal wear and tear or if it is a production fault.

Repair Service Available – Parts and Labour will be quoted for on delivery of goods for inspection. Should you require any additional parts or wish to book a repair please contact us at sales@gazeboworld.co.za Quotations for all out of warranty repairs would need to be accepted in advance and paid for before any work will commence. Replacement parts are guaranteed only for products purchased within the last 5 years; for older items, parts may be unavailable and we will offer reasonable repair alternatives. Be sure to remove your prints when sending your frame for repairs, we will not be held responsible for missing or damaged prints. Please note that items left in our care are to be collected within 4 weeks of drop-off, whether repaired or not, unless agreed otherwise in written communication. We will not be held liable for misplaced items 4 weeks post drop-off. For your convenience you can purchase spare parts from our online store on Takealot, where they will conveniently deliver the parts to you anywhere nationwide.