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How to Place an Order

Our Standard Order Production Time is between 5 & 7 working days after sign off of final proofs, receipt of 50% starting deposit where applicable and size of order. Larger orders will naturally take longer to produce, lead times on these will be advised on once final proofs are approved.

 

Orders received with deadlines less than 5 working days will be deemed Rush Orders. Depending on the size of your Rush Orders, a Rush Surcharge may apply, this will be communicated to you before production starts. Rush orders do not qualify for Free Delivery. Please arrange own collection or we can quote on delivery.

 

Our Free Delivery Service for orders above R7 500 ex vat and less than R15 000 ex vat is only applicable to orders within the standard production times (5 working days) as well as standard courier delivery service which is 3 working days, and within the borders of South Africa. NB: Orders with delivery addresses outside Gauteng will take roughly 3 working days to reach you after production is completed and your order is dispatched. ALL Branding Kits Include FREE DELIVERY within the standard production times (5 working days) as well as standard delivery service of 3 working days, within the borders of South Africa.

 

Free Delivery requiring a courier service does not include Umbrella’s due to the weight of the bases, your sales person will quote you accordingly for this. A small courier charge may apply to delivery addresses in outlying areas. This will be communicated to you prior to invoicing. Please note, outlying areas take a day to two days longer to arrive.

 

NB: Orders with delivery addresses outside Gauteng will take roughly 3 working days to reach you after production is completed and your order is dispatched. Free Delivery requiring a courier service does not include Umbrella’s due to the weight of the bases or Ottomans due to the Volumetric Size of this product, your sales person will quote you accordingly for this.

 

Trading Hours:

Monday to Thursday: 8am – 5pm

Friday: 8am – 3pm